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Frequently Asked Questions

Q. Does one size fit all?

A. Because we are all built differently, it is important that we have the right sized Riser Recliner so that not only can one sit comfortably, but ensure that the recliner raises one to their feet safely and securely. Our trained Solution Specialists will bring a demonstration model to you home, allow you to test it and then help select the right size for you.

Q. What if I want one for a relative?

A. When it comes to buying a Riser Recliner for a loved one, the choices available are vast and can be confusing if you are not familiar with the products on offer. At Willowbrook we understand you want the best for your relatives and we are here to help. We encourage you to participate in the appointment so that you can be assured they are receiving the best service and the product that’s right for them. Besides, no one knows them better than you. As a company with over 20 years experience in this sensitive environment, we consider ourselves experts when it comes to offering advice and guidance in choosing the right product.

Q. Where are the recliners made?

A. Every riser recliner is manufactured using the very best traditional methods and materials in our Cape Town Factory.

Starting with the sturdy steel chassis which is constructed to the highest standards, we then add the seat, which uses tied serpentine springs. Being ‘tied’ means the springs will stay in one place, which is important for ensuring maximum comfort and support. Once the seat and frame have been constructed, a layer of top industry standard foam is fixed to the chair which provides the ultimate in cushioning comfort. The process then moves to the cutting and sewing room, where the seat, back and arms of the chair are upholstered by our seamstresses.

Finally, all the components come together, with the finished upholstered sections being securely fixed to the lift and recline action. A thorough check over makes sure everything is working and the recliner is almost completed. The finishing touch is to add the easy-glide castors, fitted as standard on all our chairs, to make moving your chair effortless.

The end result is a hand-made piece of furniture that will not only stand the test of time, but also provide the ultimate in support and comfort.